Oracle CX Sales allows you to arm your sales force with actionable intelligence that helps close more deals, before.
You can optimize all sales processes using incentive compensation; territorial and quota planning; clients and opportunities; configuration, prices and budgets; and orders.
Get learning tools and integrated guided to train and motivate employees, optimizes NDO processes and increasing the efficiency of sales.
Get to know the entire Oracle CX Sales Cloud Suite
Increase the productivity of the sales team and close agreements faster.
With Sales Force Automation you will have easy access in mobile devices, integration with email applications and digital assistant focused on sales. The sales team will get all the innovative tools needed to close more business, fast.
Automated software will help sales representatives focus on what is important with digital assistants who will deliver key information at any time / place (Mobile) and adaptive intelligence (AI) that will help you close data-based agreements.
Oracle CX solutions break silos to ensure that marketing, sales and service are collaborating. This guarantees visibility and consistency throughout the entire journey of the Customer Journey.
Main solutions
Sales Foundation | Mobile Experience | Oracle Mobile Sales Assistant | Productivity Tools and Email i ntegration | Business Intelligence | Customer Data Management | Intelligent Guided Selling
Partner Relationship Management
Oracle Partner Relationship Management provides everything you need to recruit and incorporate the best partner’s. You can plan and market together, manage agreements from the campaign to the closing, accelerate the price on demand, measure the programs of channels, encourage salespeople, keep productive representatives, as well as provide knowledge-centric support. Channel administrators can conduct high-speed sales programs. Partner’s can qualify, convert and receive payments faster.
With Oracle Partner Relationship Management you will get a partner’s portal ready to use. Channel administrators can define and incorporate a repeatable sales process with precise targeting and faster execution. You can perform a territory planning and sales performance management, tracking progress and accelerating the closing of agreements and closing orders, while providing intelligent guidance.
Automated distribution of leads, sales training material and qualification and conversion tools is no longer a problem with Oracle Partner Relationship Management.
You can align objectives with your partners by collaborating on joint business plans, setting objectives and recording a SWOT analysis from an intuitive Partner’s portal.
KPI's consolidated views keep both channel managers and account managers informed about quota, portfolio, opportunities, incentives, MDF and overall performance.
Main solutions
Recruit and Onboard | Plan and Sell Jointly | Extend Your Brand | Accelerate Deal Close | Provide Complete Customer Support | Measure and Incentivize to Perform | Partner Portal
Commerce
Oracle Commerce Cloud is the full-featured, integrated SaaS commerce solution, compatible with B2C and B2B e-commerce models on a single platform. With Oracle Commerce Cloud, ensure greater agility and lower costs with the control required in the digital commerce market.
Commerce B2C
Brands and retailers must provide incredible shopping experiences available at any time and in any place where consumers choose to participate. Oracle Commerce Cloud provides a set of solutions SaaS unified that put control in the hands of brands and retailers offering connected and personalized experiences, driving engagement, sales and loyalty of customers.
B2B Commerce
Get an online shopping experience while meeting the complex demands of B2B buyers in a set of connected applications in the cloud. Oracle Commerce Cloud
allows B2B organizations to create a B2B Premium e-commerce site, offer multiple ecommerce business models and generate revenue quickly, keeping costs under control.
Configure, Price and Quote (CPQ)
Simplify configuration, price and quotation process, product configuration and shorten the sales cycle times. The configuration of products together with guided sales, make Oracle CPQ increase the sales opportunities and Croos-Sell, guaranteeing 100% accuracy in all quotes and orders to eliminate waste and maximize Mark Up.
Guide your team at every step of the sales process with Oracle CPQ Cloud. Offer your direct or indirect B2B or B2C sales teams the ability to maximize the profitability of the agreement through price and discount optimization , as well as the ability to create proposals, contracts and SOW. Get a quote request process with CPQ.
With intuitive configuration from any device and an agreement management intelligence, maximize margins and profit rates.
Create dynamic workflows and streamline the approval process with automatic controls and validation with notifications to approvers and / or designated representatives
100% integrated with CRM, B2B Commerce, ERP (including Oracle E-Business Suite, Oracle's JD Edwards line, SAP, Infor LN and Microsoft ), Oracle Commerce Cloud and Oracle Subscription Management .
Main solutions Configure | Price | Quote | Integrate
Subscription Management
Promote new business models and allow recurring relationships to generate additional income from your goods and services. Oracle Subscription Management integrates front -office and back-office processes in a highly efficient platform.
Engage customers in closer and more continuous relationships and offer purchase options. Oracle allows your organization to drive new business models and generate additional revenue from recurring relationships.
360 degree subscription. Provide customer data in a single comprehensive view to allow a complete understanding of the subscription activity.
Main solutions Connect | Manage | Retain and Renew
Loyalty
Reward customer loyalty with Oracle Loyalty. We know that the cost of acquisition is greater than that of retention. Therefore, building a loyal customer base is essential. Take advantage of Oracle Loyalty Cloud to increase customer value and lifetime profitability.
Experience the most robust, truly scalable and cloud-based customer loyalty platform. Improve customer acquisition, profitability and commitment to the rapid implementation of the loyalty, simplified usability and member administration program.
Oracle Loyalty offers unified omnichannel loyalty experiences with prebuilt integrations and REST API.
Customer- centric, powerful, innovative and unified. The perfect solution.
Main solutions Integrated Across Oracle CX | Partner Management and Billing | Loyalty Program Embedded Analytics | Extensibility | Event-Driven Rewards
B2B Service Center
Oracle's B2B service solution is the basis for connected business services experiences, allowing companies to offer exceptional customer experiences. Streamline interactions and rapid collaboration between multiple teams with a 360-degree view of customers throughout their journey. Flexible technology supports the unique needs of your service organization while offering exceptional value to its customers. Support your customers through an accurate and personalized response.
Connect equipment
Connect service interactions smoothly throughout the entire customer journey, allowing your teams to provide better service to high-value accounts.
Build relationships
Build and maintain key relationships while allowing customers to connect with service agents in the channel of their choice.
Exceed expectations
Manage critical dates and contractual obligations with milestones, rights and SLA monitoring.
Maximize visibility
Create appropriate visibility for each role within the user interface and reports for all areas of the company, ensuring that the correct account relationships are developed and encouraged.
Offer customer service for high-value accounts (B2B) with Oracle B2B Service Center.
Main solutions Service Issue Management | Digital Customer Service | Engaging Customer Service | Business Intelligence | Personalized Advice | Service Logistics | Field Service | Knowledge Management
Sales Planning and Performance Management
With Oracle Sales Planning and Performance Management, you can overcome sales goals with connected planning and performance management.
Master your sales planning process by removing spreadsheets and using data connected in finance, sales, partner’s and services operations. Optimize revenue with Oracle's advanced incentive compensation, quota and territory management tools that help managers and staff align individual goals with the overall sales strategy.
Boost successful sales behaviors! Integrated incentive compensation capabilities allow you to model, implement and manage compensation plans efficiently, reducing operating costs and optimizing revenue. Compensation panels show representatives how they are performing, while managers gain visibility into their team's performance against the objectives.
Align objectives with the strategy! Provide sales representatives with quotas of the appropriate size that align with the company's objectives, as well as with individual goals and performance criteria. Use advanced planning methodologies to calculate sales objectives based on the potential of the current territory or past performance.
Plan with insight, not intuition!
Implement optimized sales plans from day one. Best practice planning methodologies work with artificial intelligence that uses real historical data and other connected data. Boost sales success with planning decisions based on data and real-time market knowledge.
